Business Intelligence Developer

Leadership & Team Management: Promoted to Power BI Team Manager in October 2024, where I oversee a team of developers, ensuring high-quality deliverables and adherence to project deadlines. I mentor team members, foster skill development, and drive alignment with company objectives.

Dashboard Development: Create and maintain Power BI dashboards, enabling effective monitoring of KPIs, including server usage, virtual machines, cloud costs, and other critical metrics.

Data Pipelines & Automation: Develop and maintain data pipelines in Azure Databricks, leveraging Azure ADF for scheduling and orchestrating data extraction and transformation processes.

Standardization: Established a visual and functional standard for all Power BI projects within the team, prioritizing user experience and consistency.

Collaboration: Partner closely with the automation team to optimize processes and reduce operational costs.

Strategic Contributions: Lead the development of scalable BI solutions that drive data-driven decision-making and operational improvements.

Audit Automation: Designed and implemented continuous audit projects, collaborating with multiple departments to understand challenges, identify risks, and align on project expectations.

Dashboard Creation: Built Power BI dashboards to analyze and present audit KPIs, aiding strategic decision-making for managers and directors.

Data Analytics: Utilized ACL Analytics, SQL, and Power BI to extract, analyze, and interpret critical data, ensuring compliance and optimizing controls.

Process Optimization: Enhanced compliance controls, provided predictive analytics, and developed strategic insights that improved operational efficiency and risk mitigation.

I employed a customer-centric and methodical approach to transform data into actionable insights. Collaborating closely with stakeholders, I identified business requirements and aligned solutions to meet organizational goals.

Applied agile methodologies, including Scrum, to streamline task prioritization and enhance workflow efficiency.

Created prototypes using tools like Figma and Canva to ensure clear visualization of solutions before implementation.

Conducted extensive data mapping to uncover trends and patterns relevant to business objectives.

Utilized ETL processes with SQL, APIs, and Excel to transform raw data into structured formats suitable for analysis.

Developed interactive and impactful dashboards using Power BI and Google Data Studio, ensuring stakeholders could make data-driven decisions.

Designed and tracked KPIs and OKRs to measure project performance and strategic outcomes.

Conducted user acceptance testing (UAT) and created comprehensive documentation, including usability manuals, to support end-users in effectively leveraging developed solutions.

Managed external and internal support teams, ensuring organizational standards and quality in service delivery.

Oversaw B2B contracts for IT infrastructure services, ensuring client satisfaction and adherence to SLAs.

Planned and executed projects involving IT infrastructure improvements and BI integrations.

Utilized Zabbix and Grafana for real-time monitoring of IT assets and ticket systems, extracting insights for integration into Power BI dashboards.

Designed dashboards to visualize system metrics, enabling data-driven improvements in operational performance.

Developed Power BI dashboards integrated with cloud monitoring platforms (e.g., Zabbix) and local servers, providing real-time insights into asset and network performance.

Managed and resolved N1, N2, and L3 support tickets, ensuring deadlines and customer satisfaction metrics were consistently met.

Planned and executed infrastructure projects, including network upgrades and server maintenance in local and AWS cloud environments.

Collaborated with stakeholders to define requirements and deliver solutions aligned with strategic goals