Ahmad H.

Sweetspot is an all-in-one business solution for Golf Clubs, Simulators, Driving Ranges, and Academies.

• Designed and implemented cloud-native infrastructure to support real-time energy analytics and optimization workloads.

• Built and maintained Kubernetes-based environments running microservices responsible for energy data ingestion, processing, and optimization logic.

• Automated infrastructure provisioning using Terraform, ensuring reproducible, auditable, and environment-consistent deployments.

  -Implemented monitoring and observability standards using Prometheus and Grafana to track service health, performance, and resource utilization.

• Applied green software engineering principles, optimizing autoscaling strategies and resource allocation to minimize energy consumption and cloud costs.

• Collaborated closely with data scientists and backend engineers to align infrastructure design with analytical workloads and ML-driven optimization models.

• Improved deployment reliability and release velocity by introducing CI/CD pipelines, infrastructure validation, and rollback mechanisms.

• Contributed to architectural decisions focused on energy-efficient system design, balancing scalability, performance, and sustainability goals.

• Automated lifecycle management of Amazon EKS clusters across multiple regions, improving operational efficiency and scalability.

• Designed and architected infrastructure for high-performance data ingestion pipelines utilizing RabbitMQ and OpenSearch.

• Implemented service scalability using KEDA to optimize resource allocation and ensure high availability.

• Integrated KEDA with OpenTelemetry for enhanced observability and monitoring.

• Successfully linked OpenTelemetry (Logs, Traces, and Metrics) with Dynatrace for comprehensive application performance monitoring and real-time insights.

• Implemented service mesh architecture using Istio to manage microservices communication and enhance observability.

• Secured services with OIDC using the OAuth2-proxy, ensuring robust authentication and authorization for services.

• Integrated OpenTelemetry into services developed with Golang, improving observability and performance monitoring.

• Designed and implemented dashboards to represent the four golden signals of monitoring: latency, traffic, errors, and saturation, facilitating proactive issue detection and resolution.

• Deployed Jaeger for trace collection, enabling comprehensive tracking and analysis of service performance.

• Maintained consistency in documentation and communication, ensuring clarity and ease of understanding for cross-functional teams.

• Spearheaded the delivery of comprehensive DevOps toolchains, including GitHub, SonarQube, HashiCorp Vault, and NewRelic, enabling product teams to auto-provision services efficiently.

• Architected and implemented Azure Hub/Spoke network topology with Kubernetes (AKS), achieving seamless private resources connectivity via OpenVPN.

• Developed a reusable custom GitHub Runner using serverless architecture (Azure Functions), enhancing automation and efficiency in CI/CD processes.

• Authored knowledge bases and processes for integrating various DevOps tools, ensuring consistent and effective usage across teams.

• Led the development of a CLI tool in Golang, automating the onboarding and offboarding processes for multiple tools, significantly reducing manual effort.

• Collaborated with cross-functional teams to ensure the seamless integration and operation of DevOps tools, enhancing overall productivity and collaboration.

• Maintained a consistent and clear communication style, avoiding technical jargon to ensure comprehensibility for all stakeholders.

• Diligently proofread all technical documentation and communications, ensuring accuracy and professionalism in all outputs.

• Engineered a comprehensive GitOps GitHub workflow to automate Infrastructure as Code (IaC) using Terragrunt, significantly enhancing deployment efficiency.

• Developed a robust platform framework with the cookie-cutter tool, enabling the scaffolding of base project templates that utilize EKS and other network stacks.

• Implemented Secrets Manager and integrated it with Ansible and Terraform (Terragrunt), ensuring secure and efficient management of sensitive information.

• Collaborated closely with developer teams to deliver features by introducing new infrastructure solutions and enhancing configuration management processes.

• Spearheaded DevOps adoption by recommending and implementing toolsets and best practices for automation, configuration, and release management, leading to improved operational efficiency.

• Assisted developers with data engineering tools such as EMR and Elasticsearch, facilitating the effective handling of large-scale data processing tasks.

• Led AWS solutions with a focus on PII and GDPR compliance, ensuring data protection and regulatory adherence.

• Automated alert policies and dashboards in New Relic using Terraform, enhancing monitoring capabilities and proactive issue resolution.

• Established and optimized CI/CD processes, integrating Continuous Data Protection tools and a comprehensive DevOps tool stack, including configuration management automation, monitoring, deployment, and dockerizing applications.

• Designed network architectures from scratch for customer projects, ensuring robust and scalable solutions tailored to specific needs.

• Developed and maintained client platforms on AWS using Terraform and CloudFormation, ensuring stability and high availability.

• Managed multiple Kubernetes clusters, overseeing microservices deployment with Helm charts and automating deployment processes.

• Created and implemented automated deployment pipelines for microservices in both hosted and managed Kubernetes clusters, enhancing efficiency and reliability.

• Implemented PCI DSS-compliant solutions on AWS and integrated Palo Alto Networks IPS in production environments, ensuring security and compliance.

• Participated in on-call rotations, effectively handling P1 and P2 production incidents to maintain service continuity and minimize downtime.

• Maintained consistency and clarity in all technical documentation, avoiding jargon and ensuring comprehensibility for cross-functional teams

• Contributed to various projects within the organization as a Senior Software Engineer, using languages like Java, C#, and NodeJS to develop scalable and high-performing applications.

• Collaborated with cross-functional teams to deliver software solutions following best engineering practices.

• Led the development of key features and functionalities, ensuring high code quality and performance optimization.

• Actively participated in agile teams and contributed to code reviews and mentoring junior engineers.

• In May 2015, he transitioned into a leadership role, managing the platform team responsible for supporting the Emirates.com infrastructure.

• Led the adoption and deployment of DevOps practices, focusing on automation, CI/CD pipelines, and platform scaling using OpenShift on AWS.

• Guided the team in managing production environments and improved the operational efficiency of the platform.

• Coordinated with stakeholders and business units to ensure the platform's stability and scalability, driving the successful implementation of critical infrastructure projects.

• Mentored and trained team members, fostering a collaborative and growth-oriented team culture.

• Contributed to various projects within the organization as a Senior Software Engineer, using languages like Java, C#, and NodeJS to develop scalable and high-performing applications.

• Collaborated with cross-functional teams to deliver software solutions following best engineering practices.

• Led the development of key features and functionalities, ensuring high code quality and performance optimization.

• Actively participated in agile teams and contributed to code reviews and mentoring junior engineers.