Blagojche D.

Delivered functional and technical expertise in Microsoft 365 and Power Platform.

• Designed and implemented Microsoft Modern Workplace solutions, including high-level and low-level designs, security, compliance, and migrations.

• Led advisory, design, implementation, and support/training activities for international clients, enhancing their cloud adoption journey.

Orchestrated Office 365 deployments and security compliance across seven PR agencies.

• Managed system issues, incident management, and Microsoft 365 suite operations.

• Conducted comprehensive end-user training on business tools and security procedures, improving user proficiency and security posture.

Maintained and supported a large online betting and gaming platform, ensuring high availability and performance.

• Provided customer support and solutions, maintaining high satisfaction levels.

• Assisted with platform feature testing and database health monitoring, ensuring system integrity.

Supported a large logistics platform for Yard Management, ensuring seamless operations.

• Monitored and troubleshooted network logistics equipment and systems, resolving issues promptly.

• Delivered exceptional client support, ensuring high levels of customer satisfaction.

Managed corporate client portfolios and resellers for Apple products.

• Provided quotations, technical, and software support for Apple products, enhancing client relations.

• Identified new markets and business opportunities, driving business growth.