Luca S.

• He leads architecture decisions, Luca designs architecture integrations between Salesforce and third party services and systems through Mulesoft Anypoint Plaform

• He designs REST APIs using raml specs

• He also mentors and coaches teammates and fosters strong collaboration.

• He promotes software design best practices, pairing programming sessions, documents processes and integrations.

• He develops end-to-end solutions between Salesforce and third-party systems.

• He develops integrations using Mulesoft anypoint studio

• Luca implement the CI/CD pipeline on a daily basis for automated Salesforce and Mulesoft app deployment (some scripts built with NodeJs), unit test automation, code quality improvement.

• He leads architecture decisions, Luca designs architecture integrations.

• He also mentors and coaches teammates, future team leaders and fosters strong collaboration.

• He develops end-to-end solutions between Salesforce and third-party systems.

• Luca implements daily the CI/CD pipeline for automated Salesforce deployment (some scripts built with NodeJs), unit test automation, code quality improvement.

• Luca architected and implemented scalable APIs serving 100,000+ users.

• Designed data models and integrated APIs with CDC and Streaming API via Kafka.

• Developed end-to-end features across Salesforce and AWS platforms.

• Automated unit tests and maintained CI/CD pipelines using GitHub Actions.

• Improved the lead generation of 30%, improved the lead conversion of 43% and improved the Student Scheduling app performance from 50 classes scheduled with 30 students each time to 100 classes scheduled with 90 students.

• One of the most important project was the integration of the Alexa smart speaker with Salesforce HealthCloud, to improve the patient journey in a Hospital or private clinic.

• Defined software architectures and implemented business processes in Salesforce.

• Integrated Salesforce with third-party services using AWS, Heroku, and Mulesoft.

• Implemented CI/CD, reducing deployment time by 80% and improving code quality by 60%.

• Led teams on projects for Italian public sector clients using Salesforce Service Cloud. Implemented Einstein Analytics dashboards, Einstein Chatbot, and Genesys routing integration.

• Improved the Case SLA, a maximum of four hours elapsed between the opening and closing of a case for the Agenzia delle Entrate customer service.

• Leaded a team of 10 engineers.

Developed solutions using Salesforce, Heroku, and AWS for clients like Enel and Alitalia. Focused on utilities, telco, and IoT domains.

RESEARCH SCHOLARSHIP

• Developed EasyPassenger, a web platform and mobile application for travel planning and public transport management. Implemented a time-expanded algorithm for efficient trip planning.

• Created a CSV file reader and analyzer for massive import of GTFS data.

• Built responsive web and mobile interfaces using PHP (Yii2 Framework), JavaScript, and Angular.js

• Designed and implemented RESTful web services for seamless data exchange.

• Implemented also a weather alerting web and mobile application for the Centro Funzionale d’Abruzzo (protezione civile).

• Potentially all the Abruzzo region citizens reached, plus all of the public institutions involved.