CRM Specialist

Designed and developed advanced customizations, extensions, configurations, and integrations within the Salesforce platform to enhance system functionality;

Collaborated with cross-functional teams to analyze business requirements and deliver tailored Salesforce solutions that aligned with strategic objectives;

Developed and optimized workflows, automation processes, and data structures to improve operational efficiency;

Ensured high-quality deliverables by managing multiple priorities effectively in a fast-paced environment;

Conducted thorough testing, debugging, and deployment of Salesforce solutions to ensure optimal performance and scalability;

Provided technical guidance and best practices for Salesforce development, ensuring maintainability and compliance with industry standards;

Adapted quickly to evolving project needs, demonstrating strong problem-solving skills and technical expertise.

Led the development and implementation of Salesforce solutions for a biotechnology project, ensuring seamless integration with Health Cloud;

Designed and developed custom applications using Apex, Lightning Components (LWC), JavaScript, HTML, and CSS;

Developed and maintained REST APIs for data exchange, ensuring secure and efficient communication between systems;

Managed version control and CI/CD processes using GitLab, streamlining development workflows and deployments;

Collaborated with cross-functional teams, utilizing Confluence and Jira to document requirements, track progress, and manage sprints in an Agile Scrum environment;

Provided technical leadership and guidance, mentoring team members and ensuring best practices in Salesforce development;

Ensured compliance with industry standards and security regulations within the biotechnology sector;

Optimized system performance and scalability, conducting thorough testing and debugging.

Led the Salesforce development team, ensuring high-quality code and adherence to best practices;

Oversaw the design and implementation of Salesforce solutions using Apex, Lightning Components (LWC), and JavaScript;

Established and enforced development standards, conducting thorough code reviews to maintain quality and consistency;

Ensured all Salesforce development was properly tested, implementing robust testing strategies and frameworks;

Managed integrations using REST APIs, XML, and JSON to facilitate seamless data exchange across systems;

Utilized Ant Migration Tools for efficient deployment and version control of Salesforce configurations and code;

Collaborated with stakeholders and cross-functional teams, leveraging Confluence and Jira for documentation, tracking, and Agile project management;

Provided technical leadership and mentorship to the Salesforce team, fostering continuous learning and skill development;

Ensured compliance with financial industry regulations and security standards in all Salesforce implementations.

Designed, developed, and maintained REST APIs for seamless integration with external systems;

Built and optimized Lightning Components (LWC) to enhance the user experience and improve system functionality;

Developed and maintained Apex Triggers, Apex Test Classes, and Scheduled Batches to automate processes and ensure system efficiency;

Managed deployments using Ant Migration Tools, ensuring smooth implementation in the client’s approval and production environments;

Oversaw Salesforce administration, configuring workflows, validation rules, and security settings to meet business requirements;

Worked in an Agile Scrum environment, collaborating with cross-functional teams to align development with project goals;

Ensured code quality and system stability through rigorous testing, debugging, and performance optimization;

Provided technical leadership and guidance, ensuring best practices in Salesforce development and administration.

Participated in daily client meetings to gather requirements and provide tailored Salesforce solutions;

Developed and optimized Apex Classes and Apex Triggers to automate complex business processes;

Designed and built Lightning Components to enhance the user experience and system functionality;

Managed data modeling, ensuring efficient data structures and relationships within Salesforce;

Implemented automation strategies to streamline business workflows and improve operational efficiency;

Utilized Automated Deployment Tools such as Jenkins, Git, Ant Migration Tools, and Metadata API for efficient version control and deployment;

Conducted thorough testing and debugging to ensure high-performance and scalable Salesforce solutions;

Collaborated with cross-functional teams to align technical solutions with business objectives.

Developed complex Android applications using Java and Kotlin, implementing web service callouts, Bluetooth connectivity, and Material Design principles;

Designed and implemented Android applications following MVP architecture and utilizing Retrofit for efficient API communication and Realm Database for local storage;

Worked on Java web development using Spring MVC, Vert.x, and Hibernate, integrating RabbitMQ as a message broker for efficient data processing;

Transitioned into Salesforce development, learning the platform and implementing Apex Classes, Visualforce Pages, and REST API integrations;

Designed and configured Salesforce object relationships, linking data entities to optimize system functionality;

Built and managed Salesforce security configurations, including Profiles and Permission Sets, to ensure proper access control;

Developed and maintained Node.js applications using Adonis and Express frameworks, enhancing backend functionalities;

Contributed to React Native development for cross-platform mobile solutions;

Utilized databases such as PostgreSQL and MongoDB to store and manage application data efficiently;

Followed best development practices and modern architectures across all projects to ensure scalability, maintainability, and high performance.