Georgi M.

MS 365 Engineer

Georgi is an experienced System Administrator with eight years of commercial experience, including six years in a technical role. He specializes in Microsoft 365 Administration, PowerShell, Intune/Jamf Pro, Active Directory, Azure Entra ID, and VMware vSphere.

One of his most notable achievements was automating the client onboarding process at Paynetics. With a strong problem-solving mindset, adaptability, and expertise in automation, Georgi continuously enhances IT efficiency, making him a valuable asset in any technical environment.

Main expertise
  • Command-line interface 5 years
  • Azure
    Azure 4 years
  • Azure Blob storage
    Azure Blob storage 3 years
Other skills
  • CrowdStrike Falcon 2 years
  • SQL
    SQL 2 years
  • ServiceNow Customer Service Management 2 years
Georgi
Georgi M.

Bulgaria

Get started

Selected experience

Employment

  • Senior System Administrator

    Delasport - 1 year 4 months

    • Collaborated with a team of four engineers to modernize the company's infrastructure and internal procedures;

    • Upgraded systems to an enterprise-level, secure, and scalable architecture;

    • Implemented best practices to enhance security, reliability, and efficiency across IT operations;

    • Streamlined internal workflows and automation to improve overall IT infrastructure management.

    Technologies:

    • Technologies:
    • CrowdStrike Falcon
    • Terraform Terraform
    • Command-line interface
    • Linux Linux
    • Azure Azure
    • Azure Blob storage Azure Blob storage
    • MS 365 MS 365
    • Ethernet Ethernet
    • MS 365 Administration MS 365 Administration
    • Microsoft power automate Microsoft power automate
    • Microsoft Entra ID Microsoft Entra ID
    • VMware vSphere VMware vSphere
    • PowerShell PowerShell
    • Microsoft Intune
    • Check Point Security Gateway
    • Jira Jira
  • ICT SYSTEM ADMINISTRATOR

    Paynetics AD - 1 year 4 months

    • Maintained and configured office hardware, including networking equipment, servers, and endpoints;

    • Managed Azure AD and on-premises identities in a hybrid environment, ensuring secure and efficient access control;

    • Configured and optimized Linux servers, improving system performance and reliability;

    • Automated manual workflows using Shell/Bash scripting, increasing operational efficiency;

    • Developed an open-source asset management platform to streamline IT asset tracking;

    • Led the migration of local Active Directory to a hybrid solution, enhancing scalability and security;

    • Built an automated backup pipeline to AWS S3/Glacier, ensuring data integrity and disaster recovery readiness;

    • Upgraded office networking infrastructure, including the rebuilding of IPSEC VPN tunnels to external cloud providers like AWS and Azure.

    Technologies:

    • Technologies:
    • Command-line interface
    • AWS S3 AWS S3
    • Linux Linux
    • Azure Azure
    • Azure Blob storage Azure Blob storage
    • MS 365 MS 365
    • Ethernet Ethernet
    • MS 365 Administration MS 365 Administration
    • Microsoft power automate Microsoft power automate
    • Microsoft Entra ID Microsoft Entra ID
    • OAuth2 OAuth2
    • AWS AWS
    • Microsoft Intune
    • Jira Jira
  • IT System Administrator

    A-LIGN - 2 years 10 months

    • Managed device purchasing, configuration, and deployments using AutoPilot to streamline IT asset management;

    • Handled end-user IT onboarding, ensuring a smooth transition for new employees;

    • Administered Azure AD identity management, maintaining secure and efficient access control;

    • Oversaw Intune application packaging, policy creation, and deployment to enhance endpoint management;

    • Monitored Microsoft Defender security logs, identifying and addressing potential threats;

    • Provided Service Desk support, troubleshooting technical issues to ensure seamless IT operations.

    Technologies:

    • Technologies:
    • Command-line interface
    • MS 365 MS 365
    • Ethernet Ethernet
    • MS 365 Administration MS 365 Administration
    • Microsoft power automate Microsoft power automate
    • Microsoft Entra ID Microsoft Entra ID
    • OAuth2 OAuth2
    • PowerShell PowerShell
    • Microsoft Intune
  • Microsoft SCCM/SCOM/SCSM Engineer

    Concentrix - 1 year

    • Provided operations and maintenance support for Microsoft SCCM 2012, including patch management, updates, and troubleshooting;

    • Resolved client workstation and distribution point issues, ensuring seamless deployment and functionality;

    • Identified, mitigated, and repaired misconfigured SCCM site settings to maintain system integrity;

    • Ensured a stable and efficient SCCM infrastructure through proactive monitoring and issue resolution;

    • Collaborated with teams to optimize SCCM performance and implement best practices.

    Technologies:

    • Technologies:
    • SQL SQL
    • ServiceNow Customer Service Management
    • Command-line interface
    • Azure Azure
    • MS 365 Administration MS 365 Administration
    • OAuth2 OAuth2
    • PowerShell PowerShell
    • Jira Jira
  • Network Support Specialist

    IBM - 9 months

    • Provides 2nd line technical troubleshooting for Cisco networking equipment and services in both French and English;

    • Diagnoses and resolves network-related issues to ensure optimal performance and reliability;

    • Assists customers remotely by identifying and troubleshooting technical problems efficiently;

    • Collaborates with internal teams to escalate and resolve complex networking issues;

    • Documents technical solutions and maintains accurate records of troubleshooting steps;

    • Ensures a high standard of customer service by effectively communicating solutions and technical information;

    • Stays up to date with Cisco networking technologies and best practices to enhance support capabilities.

    Technologies:

    • Technologies:
    • ServiceNow Customer Service Management
    • MS 365 MS 365
    • Ethernet Ethernet
  • Technical Support Representative

    Sutherland Global Services - 1 year 5 months

    • Monitors game performance and ensures a smooth gaming experience for players;

    • Suggests game enhancements by identifying areas for improvement and providing feedback to developers;

    • Delivers first-class game support by addressing player issues accurately and documenting feedback and suggestions;

    • Conducts in-depth investigations into complex issues such as bugs, game exploits, and trade-related concerns, ensuring proper documentation and resolution;

    • Prioritizes and evaluates tasks based on impact, focusing on areas that yield the greatest returns for all stakeholders;

    • Compiles and monitors in-game community satisfaction, identifying revenue stream opportunities and providing insights to management.

    Technologies:

    • Technologies:
    • SQL SQL
    • ServiceNow Customer Service Management
    • MS 365 MS 365
  • Customer Service Representative

    Sutherland Global Services - 1 year 3 months

    • Opens and maintains customer accounts by recording and updating account information;

    • Resolves product or service issues by clarifying customer complaints, identifying the cause of the problem, selecting and explaining the best solution, expediting corrections, and ensuring follow-up for resolution;

    • Processes customer adjustments to maintain accurate financial accounts;

    • Recommends potential products or services to management by gathering and analyzing customer information;

    • Prepares detailed product or service reports by collecting and evaluating customer data;

    • Contributes to team success by achieving related goals and delivering required results;

    • Manages a high volume of incoming customer interactions efficiently;

    • Identifies and assesses customer needs to ensure satisfaction and enhance service quality;

    • Builds and maintains strong, trust-based relationships with customers through open and interactive communication;

    • Provides accurate, complete, and up-to-date information using appropriate methods and tools.

    Technologies:

    • Technologies:
    • ServiceNow Customer Service Management
    • MS 365 MS 365

Education

  • BSc.Communications

    UNIBIT · 2017 - 2021

Find your next developer within days, not months

In a short 25-minute call, we would like to:

  • Understand your development needs
  • Explain our process to match you with qualified, vetted developers from our network
  • You are presented the right candidates 2 days in average after we talk

Not sure where to start? Let’s have a chat