Data Analyst

Improved the workflow inside the Power BI team, implementing deployment pipelines.

Implemented the use of ALM Toolkit to make changes incrementally, improving the time between tickets.

Found a way to use azure DevOps as a version control for PBIX files.

More than 20 Pull requests so far.

Implemented Power BI as the main tool to analyze and visualize the KPIs of several hotels in one place and live.

Boosted the use of Power BI in the sales department by giving them enough information on time to increase or decrease the rate per night/person and when to provide discounts on future occupations.

Provided the CEO with a 360-degree perspective of the past, current, and future occupational situation of 10 properties.

Improved the way the COO analyzes and visualizes the cost accounting of each hotel, having this information in one place and being proactive in the food and beverages buying process; this reduced 10 times the time it took to gain this information from each property.

Provided a friendly way for all hotel managers to get quick KPIs through WhatsApp and Telegram, which could be done using Power Automate.

It improved the. Way customer feedback is captured using tools like Power Automate, MS Forms, and Azure Cognitive. This internal survey reduced the likelihood of low Trip Advisor scores. Good to mention that this meant a reduction of around $1,000 that the hotel was paying for a current survey system.

Implemented and educated on Office 365 suite around the chain.

Improved the check-in process during the COVID-19 pandemic giving all the clients a way to pre-check in using tools like Jot Form.

Developed software solutions for operational tasks like asset management, Point of Sale, and a call accountant, all with no extra cost.

Started the Power BI implementation project as a tool for analysis and visualization of excursions, transfer and lodging.

Restructured the entire network infrastructure of the main office, optimizing internal and external network traffic.

Implemented security policies that prevent malicious and unnecessary use of the internet service.

Saved costs on internet service by negotiating the best rate with the local provider.

Started up remote work configuring VPN clients to the company's management positions.

Improved the interconnection between branches through VPNs Site to Site; he reduced around US$ 2,000 that was paid for dedicated internet lines.

Configured VOIP communication between branches, saving on long-distance call charges.

Implemented a backup system between branches to maintain business continuity.