CRM Specialist

Worked primarily with national clients, delivering customized Salesforce solutions;

Acted as the main point of contact for clients' technical inquiries, providing clear guidance and solutions;

Assisted in troubleshooting and resolving technical issues to ensure smooth Salesforce operations;

Communicated complex technical concepts to non-technical stakeholders, ensuring alignment with business needs;

Contributed to the development and optimization of Salesforce implementations based on client requirements.

Designed and developed Salesforce organizations from scratch as part of a dedicated team;

Worked primarily with national clients, delivering tailored Salesforce solutions to meet business needs;

Actively participated in gathering requirements and proposing solutions that aligned with client expectations;

Served as the main point of contact for clients' technical inquiries, ensuring clear communication and effective problem-solving;

Developed and customized Salesforce functionalities using Apex, HTML, JavaScript, and CSS to enhance system performance;

Ensured seamless implementation of Salesforce features by collaborating with stakeholders and development teams.

Develops and customizes Salesforce solutions using Apex, HTML, JavaScript, and CSS to meet client needs;

Works with international clients, delivering scalable and efficient Salesforce implementations;

Collaborates as part of larger development teams on complex projects while also successfully handling solo assignments;

Provided development-focused Salesforce consulting during his tenure at PwC, contributing to multiple client projects;

Gained hands-on experience during his internship at PwC, focusing on Salesforce development and consulting.