Senior QA Engineer

As Engineering Manager at RLDatix, I lead multidisciplinary development teams, ensuring the timely delivery of high-quality software aligned with strategic objectives. My role focuses on fostering a high-class engineering culture, driving team performance through clear objectives and professional development, and promoting engineering excellence. I collaborate closely with internal stakeholders to align business needs and technical goals, while also managing external partnerships to enhance customer satisfaction and product quality.

Lead and manage an international cross-functional team, emphasizing high performance aligned with company goals. Advocate engineering excellence, drive continuous process improvement, and maintain strong relationships with key stakeholders. Ensure timely, cost-effective, and quality product delivery, proactively addressing risks. Monitor team metrics, provide feedback, and foster a culture of innovation and growth.

• Successfully led automation initiatives, working closely with clients to identify their unique requirements and converting manual testing processes into automated systems, resulting in a 50% reduction in testing time and significantly improving defect detection rates.

• Designed and executed comprehensive test plans and cases for various software products, tailoring automation strategies to client-specific environments and ensuring seamless integration and functionality.

• Pioneered the adoption of cutting-edge testing methodologies, including behavior-driven development (BDD) and test-driven development (TDD), to elevate test automation effectiveness and encourage best practices in quality assurance.

• Led and mentored a team of skilled software quality engineers in manual and automated testing techniques, ensuring consistent and high-quality testing practices across all engagements.
• Collaborated closely with cross-functional teams to understand the product vision and requirements and work towards delivering the highest quality product that meets or exceeds customer expectations.
• Defined and implemented measurable metrics and KPIs to monitor and track progress against objective QA goals and communicate progress and results to stakeholders.
• Drove testing methodology and tools to support agile and cross-platform application development life cycles, leveraging the latest technologies and best practices to optimize the testing process.
• Set and managed expectations around quality for significant releases and developed integration test strategies and appropriate test harnesses to ensure robust and comprehensive test coverage.
• Improved the quality assurance process through innovation and automation and stayed up-to-date with industry trends and emerging technologies.
• Fostered a culture of excellence, collaboration, and continuous learning within the team and created opportunities for personal and professional growth.

Successfully led automation initiatives, working closely with clients to identify their unique requirements and converting manual testing processes into automated systems, resulting in a 50% reduction in testing time and significantly improving defect detection rates.

• Led and mentored a diverse and talented team of 10+ software quality engineers, focusing on fostering a culture of innovation, collaboration, and continuous learning.

• Optimized and improved the software development life-cycle by identifying opportunities for process improvement, automation, and quality assurance best practices.

• Drove testing methodology and tools to support agile and cross-platform application development life cycles, leveraging the latest technologies and industry best practices to optimize the testing process.

• Established team metrics for measuring quality and operational excellence and developed a regular process for assessment and improvement to ensure continuous optimization of the testing process.

• Drove improvement in delivering highly relevant test outcome metrics, working closely with cross-functional teams to understand product requirements and customer expectations.

• Collaborated with business and development teams to understand product vision and requirements and work towards delivering high-quality products that meet or exceed customer expectations.

• Stayed up-to-date with emerging trends and technologies in software quality assurance and fostered a culture of innovation and experimentation within the team.

• Spearheaded the quality assurance team, driving the development and adoption of best-practice QA and QC methodologies to meet rigorous standards and regulations.
• Oversaw and meticulously documented all facets of testing activities for key releases, ensuring alignment with project timelines and quality benchmarks.
• Championed a broad spectrum of testing protocols, including smoke, functional, UI, and regression testing, enhancing product robustness and user satisfaction.
• Expertly managed defect lifecycle, from detection through documentation, reporting, and reproduction, leveraging JIRA to ensure efficient tracking and resolution.
• Crafted and executed comprehensive test cases in TestLink, devising detailed test plans derived from functional requirements and technical specifications.
• Innovated QA processes by designing and implementing a bespoke automated testing suite for critical smoke testing procedures, employing Selenium WebDriver with C# integration, significantly improving testing efficiency and coverage.

• Expertly managed defect tracking utilizing industry-standard tools such as JIRA, Bugzilla, and Taskwise, ensuring precise bug documentation and reporting.

• Spearheaded various testing protocols, including smoke, functional, user interface (UI), and regression testing across multiple projects, enhancing product reliability.

• Collaborated effectively within Scrum teams to ensure the delivery of high-quality solutions in alignment with project goals and Agile methodologies.

• Conceptualized and developed a sophisticated automated smoke testing framework, leveraging Selenium and PHPUnit to streamline and improve the testing process.

• Executed innovative web development projects, leveraging PHP and Regular Expressions, enhancing functionality and user experience for diverse client applications.
• Designed and implemented complex data processing algorithms with PHP, integrating Regular Expressions to manipulate and validate large datasets with improved efficiency and accuracy.
• Collaborated closely with cross-functional teams to translate business requirements into robust web solutions.
• Employed best practices in coding and design patterns, ensuring scalability and maintainability of web applications.
• Optimized application performance through rigorous testing, debugging, and refactoring.
• Pioneered the development of a custom content management system for a high-traffic eCommerce site, using PHP and leveraging Regular Expressions for search engine optimization and data validation.

• Spearheaded multiple software development projects, utilizing Java to build reliable and scalable applications tailored to meet the strategic goals of the business.

• Created comprehensive, customized reports using Crystal Reports, enabling stakeholders to make data-driven decisions through clear, actionable insights.

• Collaborated with cross-disciplinary teams to integrate software solutions with existing systems, achieving seamless operational functionality.

• Conducted extensive testing and troubleshooting, ensuring the highest level of quality and service uptime, and contributed to a significant reduction in critical bugs.

• Provided maintenance and updates for existing applications.