CRM Specialist

Building Salesforce solutions for Service, Sales and Marketing Clouds.

• Built solutions in Salesforce B2B Commerce Cloud in Lightning, ensuring seamless integration and enhanced user experience.
• Developed and customized components within the Salesforce Lightning framework to meet business requirements.
• Collaborated with cross-functional teams to design and implement scalable B2B commerce solutions.
• Led the configuration, customization, and deployment of Salesforce Commerce Cloud features.
• Optimized performance and streamlined workflows within the Salesforce environment.
• Ensured high-quality standards through thorough testing and debugging of custom Salesforce applications.
• Maintained and updated Salesforce B2B Commerce Cloud features, ensuring continued alignment with business needs.

• Designing system architecture and data modeling. • Build Salesforce applications using Apex, Flow, Lightning Web Component, JavaScript and HTML • UI/UX designing using CSS and Lightning Design System.

• Built tailored Salesforce solutions for various clients, addressing unique business needs and enhancing overall efficiency.
• Worked closely with clients to gather requirements and deliver custom Salesforce configurations and integrations.
• Led the design and implementation of Salesforce applications, ensuring high-quality and scalable solutions.
• Mentored junior developers, providing guidance on best practices, code quality, and problem-solving.
• Conducted knowledge-sharing sessions and code reviews to enhance the skills of junior developers.
• Assisted in troubleshooting and resolving complex issues, ensuring the smooth operation of Salesforce solutions.

• Built Salesforce B2B Commerce solutions for various clients, working with both Classic and Lightning frameworks to meet diverse business needs.
• Analyzed and designed system architecture and data models for new client requests, ensuring scalability and efficiency.
• Developed and customized Salesforce B2B Commerce features in both Classic and Lightning environments, delivering optimized solutions.
• Collaborated with clients to gather requirements and provided tailored recommendations to improve their commerce platforms.
• Worked closely with cross-functional teams to integrate Salesforce Commerce Cloud with third-party systems.
• Conducted thorough assessments of existing systems, identifying areas for improvement and streamlining processes.
• Provided technical leadership and mentorship to junior developers, guiding them through complex project requirements and implementations.

• Built Salesforce solutions tailored to client needs, ensuring optimal functionality and performance.
• Designed and implemented custom Salesforce applications, leveraging the platform’s features to meet specific business requirements.
• Collaborated with clients to gather requirements and deliver efficient, scalable solutions.
• Mentored junior developers, providing guidance on Salesforce best practices, coding standards, and troubleshooting.
• Conducted code reviews and provided constructive feedback to help junior developers improve their skills.
• Assisted in the training of new team members, ensuring they understood key Salesforce concepts and development processes.
• Supported junior developers in solving technical challenges, fostering their growth and confidence in the Salesforce platform.

• Build continuous development process using CI/CD and git technologies. • Lead Salesforce development team , mentor them and code reviews. • Design and build real-time and batch integration with Salesforce.com, both point-to-point as well as via ETL-type middle-ware or message bus/service orchestrator. • Participate in business/functional requirements gathering.

• Developed complex solutions for various clients, addressing unique business challenges and ensuring the delivery of high-quality, scalable systems.
• Collaborated with clients to understand their requirements and provided customized solutions tailored to their needs.
• Conducted code reviews, ensuring adherence to best practices, quality standards, and efficient coding techniques.
• Mentored junior developers, offering guidance on technical challenges, problem-solving, and improving coding skills.
• Provided feedback on code quality, performance optimization, and refactoring to maintain a clean and maintainable codebase.
• Led knowledge-sharing sessions to help junior developers understand complex technical concepts and improve their development practices.
• Fostered a collaborative environment, encouraging team members to share ideas and solutions to enhance project outcomes.

• Work in global software engineering/delivery environment as part of an Agile team that followed modern DevOps practices around continuous delivery, testing and maintenance. • Technical consultancy for both Sales Teams and clients during sales and discovery processes.

• Develop custom applications within Salesforce.com or Salesforce Experience Cloud using Apex, Visualforce, Lightning Aura Components, Lightning Web Components, JavaScript, HTML, Ajax, CSS. • Integration between external systems and Salesforce.com

• Integration between .NET Framework and Salesforce.com using Jitterbit ETL-tool. • Develop custom applications applying best practices in Salesforce.com • Translate functional requirements and specifications into technical requirements. • Technical documentation of the system