Euglen M.
CRM Specialist
Euglen er Salesforce-utvikler med over fem års erfaring innen Salesforce-administrasjon, -utvikling og -rådgivning.
Han spesialiserer seg på Apex for backend-utvikling, tilpassede API-integrasjoner, Lightning Web Components for frontend og SOQL/SOSL for databaseadministrasjon.
En av Euglens stolteste prestasjoner er hans første prosjekt for et universitet i Italia, der han fikk stort ansvar til tross for at han bare var en juniorutvikler. Han var sentral i arbeidet med å integrere Salesforce med universitetets gamle systemer, ble raskt hovedutvikler og fungerte som kontaktpunkt for alle utviklingsoppgaver.
Euglen er også dyktig til å administrere brukerroller og -profiler for å optimalisere brukertilgang og sikkerhet.
Hovedekspertise
- Salesforce 4 år
- Salesforce Customer 360 4 år
- Salesforce Platform 4 år
Andre kunnskaper
- JavaScript 2 år
Utvalgt opplevelse
Arbeidserfaring
Salesforce Integration Specialist
BLINKER GBMH - 5 months
-
Set up CRM instance, including user setup, sharing, visibility, roles, and permissions;
-
Created customized solutions for business needs;
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Integrated Salesforce with third-party systems using custom code development via APIs;
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Conducted data mapping and debugging for seamless integrations.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
Git
SQL
-
Salesforce Developer
Morgan Cash - 5 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Communicated with non-technical clients to gather requirements and update project goals;
-
Integrated Salesforce instance with external API systems.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
-
Salesforce Administrator
Cardinal Clinic Windsor, UK - 8 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Communicated with non-technical clients to gather requirements and update project goals;
-
Integrated Salesforce instance with external API systems;
-
Assisted with instance setup and automation processes;
-
Set up CRM instance, including user setup, sharing, visibility, roles, and permissions;
-
Created customized solutions for business needs.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
- HTML / CSS
-
Salesforce Consultant
ISMG Karlsruhe - 11 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Integrated Salesforce instance with external API systems;
-
Assisted with instance setup and automation processes.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
JavaScript
-
Salesforce Developer
E2 Automated - 2 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Communicated with non-technical clients to gather requirements and update project goals.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
-
Salesforce Developer
LUTECH SPA - 4 years
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Contributed to multiple Salesforce projects as a Developer and Consultant, delivering customized CRM solutions across diverse industries;
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Managed end-to-end development, from initial design to final implementation of Salesforce solutions;
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Led system integrations to connect Salesforce with various third-party applications and legacy systems;
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Automated business processes to improve efficiency and streamline operations within Salesforce environments;
-
Ensured seamless implementation and optimization of Salesforce platforms, aligning solutions with business needs;
-
Collaborated with stakeholders to gather requirements and provide tailored CRM solutions;
-
Provided ongoing support and maintenance for Salesforce environments, addressing issues and optimizing performance.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
Git
Bitbucket
SQL
JavaScript
- HTML / CSS
-
Salesforce Administrator
GenderGP - 1 year 6 months
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Set up CRM instances, including user setup, sharing, and visibility configurations;
-
Improved work processes by developing custom solutions and automating workflows;
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Led cross-functional projects, ensuring timely delivery and quality outcomes;
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Implemented Agile methodologies to enhance team collaboration and project efficiency;
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Developed and integrated custom API solutions to enhance system capabilities;
-
Collaborated with stakeholders to gather requirements and deliver tailored solutions;
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Provided ongoing maintenance and support for Salesforce applications;
-
Trained and mentored team members on best practices and Salesforce features.
Teknologier:
- Teknologier:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
JavaScript
- HTML / CSS
-
Utdannelse
Standalone courseSalesforce
Trailhead by Salesforce · 2019 - 2024
BSc.Electronic Engineer
Universiteti Politeknik i Tiranes · 2015 - 2019
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