Euglen M.

CRM Specialist

Euglen er Salesforce-utvikler med over fem års erfaring innen Salesforce-administrasjon, -utvikling og -rådgivning.

Han spesialiserer seg på Apex for backend-utvikling, tilpassede API-integrasjoner, Lightning Web Components for frontend og SOQL/SOSL for databaseadministrasjon.

En av Euglens stolteste prestasjoner er hans første prosjekt for et universitet i Italia, der han fikk stort ansvar til tross for at han bare var en juniorutvikler. Han var sentral i arbeidet med å integrere Salesforce med universitetets gamle systemer, ble raskt hovedutvikler og fungerte som kontaktpunkt for alle utviklingsoppgaver.

Euglen er også dyktig til å administrere brukerroller og -profiler for å optimalisere brukertilgang og sikkerhet.

Hovedekspertise

  • Salesforce
    Salesforce 4 år
  • Salesforce Customer 360 4 år
  • Salesforce Platform 4 år

Andre kunnskaper

  • JavaScript
    JavaScript 2 år
Euglen

Euglen M.

Albania

Kom i gang

Utvalgt opplevelse

Arbeidserfaring

  • Salesforce Integration Specialist

    BLINKER GBMH - 5 months

    • Set up CRM instance, including user setup, sharing, visibility, roles, and permissions;

    • Created customized solutions for business needs;

    • Integrated Salesforce with third-party systems using custom code development via APIs;

    • Conducted data mapping and debugging for seamless integrations.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • Git Git
    • SQL SQL
  • Salesforce Developer

    Morgan Cash - 5 months

    • Developed core features for the Scheduler Field Service Mobile App and Flow;

    • Communicated with non-technical clients to gather requirements and update project goals;

    • Integrated Salesforce instance with external API systems.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • SQL SQL
  • Salesforce Administrator

    Cardinal Clinic Windsor, UK - 8 months

    • Developed core features for the Scheduler Field Service Mobile App and Flow;

    • Communicated with non-technical clients to gather requirements and update project goals;

    • Integrated Salesforce instance with external API systems;

    • Assisted with instance setup and automation processes;

    • Set up CRM instance, including user setup, sharing, visibility, roles, and permissions;

    • Created customized solutions for business needs.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • SQL SQL
    • HTML / CSS
  • Salesforce Consultant

    ISMG Karlsruhe - 11 months

    • Developed core features for the Scheduler Field Service Mobile App and Flow;

    • Integrated Salesforce instance with external API systems;

    • Assisted with instance setup and automation processes.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • SQL SQL
    • JavaScript JavaScript
  • Salesforce Developer

    E2 Automated - 2 months

    • Developed core features for the Scheduler Field Service Mobile App and Flow;

    • Communicated with non-technical clients to gather requirements and update project goals.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • SQL SQL
  • Salesforce Developer

    LUTECH SPA - 4 years

    • Contributed to multiple Salesforce projects as a Developer and Consultant, delivering customized CRM solutions across diverse industries;

    • Managed end-to-end development, from initial design to final implementation of Salesforce solutions;

    • Led system integrations to connect Salesforce with various third-party applications and legacy systems;

    • Automated business processes to improve efficiency and streamline operations within Salesforce environments;

    • Ensured seamless implementation and optimization of Salesforce platforms, aligning solutions with business needs;

    • Collaborated with stakeholders to gather requirements and provide tailored CRM solutions;

    • Provided ongoing support and maintenance for Salesforce environments, addressing issues and optimizing performance.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • Git Git
    • Bitbucket Bitbucket
    • SQL SQL
    • JavaScript JavaScript
    • HTML / CSS
  • Salesforce Administrator

    GenderGP - 1 year 6 months

    • Set up CRM instances, including user setup, sharing, and visibility configurations;

    • Improved work processes by developing custom solutions and automating workflows;

    • Led cross-functional projects, ensuring timely delivery and quality outcomes;

    • Implemented Agile methodologies to enhance team collaboration and project efficiency;

    • Developed and integrated custom API solutions to enhance system capabilities;

    • Collaborated with stakeholders to gather requirements and deliver tailored solutions;

    • Provided ongoing maintenance and support for Salesforce applications;

    • Trained and mentored team members on best practices and Salesforce features.

    Teknologier:

    • Teknologier:
    • Salesforce Salesforce
    • Salesforce Customer 360
    • Salesforce Platform
    • Salesforce Service Cloud
    • SQL SQL
    • JavaScript JavaScript
    • HTML / CSS

Utdannelse

  • Standalone courseSalesforce

    Trailhead by Salesforce · 2019 - 2024

  • BSc.Electronic Engineer

    Universiteti Politeknik i Tiranes · 2015 - 2019

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