Euglen M.
CRM Specialist
Euglen is a Salesforce Developer with over five years of experience in Salesforce Administration, Development, and Consultancy.
He specializes in Apex for backend development, custom API integrations, Lightning Web Components for the frontend, and SOQL/SOSL for database management.
One of Euglen's proudest achievements is his first project for a university in Italy, where he was entrusted with major responsibilities despite being a junior developer. He was pivotal in integrating Salesforce with the university's legacy systems, quickly became the lead developer, and acted as the focal point for all development tasks.
Euglen is also proficient in managing user roles and profiles to optimize user access and security.
Main expertise
- Salesforce 4 years
- Salesforce Customer 360 4 years
- Salesforce Platform 4 years
Other skills
- JavaScript 2 years
Selected experience
Employment
Salesforce Integration Specialist
BLINKER GBMH - 5 months
-
Set up CRM instance, including user setup, sharing, visibility, roles, and permissions;
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Created customized solutions for business needs;
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Integrated Salesforce with third-party systems using custom code development via APIs;
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Conducted data mapping and debugging for seamless integrations.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
Git
SQL
-
Salesforce Developer
Morgan Cash - 5 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Communicated with non-technical clients to gather requirements and update project goals;
-
Integrated Salesforce instance with external API systems.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
-
Salesforce Administrator
Cardinal Clinic Windsor, UK - 8 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Communicated with non-technical clients to gather requirements and update project goals;
-
Integrated Salesforce instance with external API systems;
-
Assisted with instance setup and automation processes;
-
Set up CRM instance, including user setup, sharing, visibility, roles, and permissions;
-
Created customized solutions for business needs.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
- HTML / CSS
-
Salesforce Consultant
ISMG Karlsruhe - 11 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Integrated Salesforce instance with external API systems;
-
Assisted with instance setup and automation processes.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
JavaScript
-
Salesforce Developer
E2 Automated - 2 months
-
Developed core features for the Scheduler Field Service Mobile App and Flow;
-
Communicated with non-technical clients to gather requirements and update project goals.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
-
Salesforce Developer
LUTECH SPA - 4 years
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Contributed to multiple Salesforce projects as a Developer and Consultant, delivering customized CRM solutions across diverse industries;
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Managed end-to-end development, from initial design to final implementation of Salesforce solutions;
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Led system integrations to connect Salesforce with various third-party applications and legacy systems;
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Automated business processes to improve efficiency and streamline operations within Salesforce environments;
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Ensured seamless implementation and optimization of Salesforce platforms, aligning solutions with business needs;
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Collaborated with stakeholders to gather requirements and provide tailored CRM solutions;
-
Provided ongoing support and maintenance for Salesforce environments, addressing issues and optimizing performance.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
Git
Bitbucket
SQL
JavaScript
- HTML / CSS
-
Salesforce Administrator
GenderGP - 1 year 6 months
-
Set up CRM instances, including user setup, sharing, and visibility configurations;
-
Improved work processes by developing custom solutions and automating workflows;
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Led cross-functional projects, ensuring timely delivery and quality outcomes;
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Implemented Agile methodologies to enhance team collaboration and project efficiency;
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Developed and integrated custom API solutions to enhance system capabilities;
-
Collaborated with stakeholders to gather requirements and deliver tailored solutions;
-
Provided ongoing maintenance and support for Salesforce applications;
-
Trained and mentored team members on best practices and Salesforce features.
Technologies:
- Technologies:
Salesforce
- Salesforce Customer 360
- Salesforce Platform
- Salesforce Service Cloud
SQL
JavaScript
- HTML / CSS
-
Education
Standalone courseSalesforce
Trailhead by Salesforce · 2019 - 2024
BSc.Electronic Engineer
Universiteti Politeknik i Tiranes · 2015 - 2019
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