CRM Specialist

● Design Lead and Contact scoring model based on email and campaign interaction

● Data improvement for duplicate leads and contacts using validation rules and a batch that automatically detects and merges duplicate records into one (retaining all related objects lime emails and files)

● Two-way integration between Salesforce and Hubspot for marketing campaigns

● Create quick actions Lightning Web Components for data form input with validations and custom logic for different use cases

● Usage of batch and queueable classes in triggers and complex process for better resource consumption and processing time following best practices

● Create rest resource classes for API integrations GET and POST

● Develop custom framework for SObject queries using dynamic Apex

● Deployment of code using Github and setup of continuous integration with Copado Essentials

● Led a team of 7 Salesforce programmers and developed projects from initial discovery to production and post go-live support

● Merge Salesforce instances into one, taking into consideration the setup of SObjects, fields, validations, automation, profiles, and sharing settings.

● Migrate millions of records to a Salesforce instance following best practices

● Setup of Sales Cloud for an international telecommunications company with Products with different Pricebooks for each type of customer and coin

● Conduct regular meetings and demos with multiple clients to discuss possible solutions and project’s next steps

● Perform entry interviews with Salesforce Developer candidates to test their knowledge

● Create Salesforce reports for data quality tracking

● Integration with SAP external system via SOAP requests and manage of asynchronous transactions

● Salesforce Community setup with Lightning Components and Visualforce

● Service Cloud setup via Cases assignment to users depending on type of issue and urgency

● Write and maintain business requirements with Apex Triggers, Validation Rules, Workflows, Process Builders, Flows, Batches, Jobs and Schedulable Classes

● Usage of frameworks like Trigger Handler, Test Data Factory and Integrations Auto Logger

● Usage of the Schema class to perform dynamic queries without querying fields which the current user doesn’t have access or retrieving object specific data like RecordTypeId

● User permission setup with Profiles, Permission Sets, Roles and Sharing Rules