Herve N.
Enterprise Systems Engineer
With a strong background in cross-platform integrations, incident management, and security hardening, he ensures scalable and resilient IT environments. Herve holds multiple Microsoft certifications and is passionate about leveraging automation to streamline processes, enhance security, and deliver measurable business outcomes.
Main expertise
MS 365 Administration6 years
Microsoft Intune6 years
Microsoft Entra ID6 years
Azure5 yearsExperience4
System Administrator
- Installed, configured, and maintained Windows servers, Microsoft 365 environments, and enterprise IT systems within a hybrid infrastructure.
- Monitored and optimized system performance across CPU, memory, storage, and network layers to ensure maximum uptime and efficiency.
- Administered Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune, while managing identities via Azure Active Directory.
- Automated administrative tasks using PowerShell and Bash, improving workflows and reducing manual effort.
- Provided 1st and 2nd line remote support, maintaining a user satisfaction rate above 95% through phone, email, and Microsoft Teams.
- Authored over 50 knowledge base articles and managed ITSM workflows using ServiceNow and Jira.
- Configured and maintained LAN/WAN networks and VPN access, resolving complex connectivity and firewall issues.
- Collaborated on secure, cloud-first architecture designs for scalable enterprise solutions.
Linux
PowerShell
SharePointMS 365 Administration
VMware vSphereSystem Engineer
- Diagnosed and resolved cross-platform issues between SAP and M365 systems, including user provisioning and SSO authentication.
- Served as an escalation point for critical infrastructure incidents, providing 24/7 support rotations and ensuring SLA compliance.
- Conducted root cause analyses of recurring issues, implementing preventative measures across SAP environments.
- Built automation scripts with PowerShell to optimize SAP application deployment and streamline maintenance tasks.
Azure CloudPowerShell
SAP
SAP Business Technology PlatformFull Stack Developer
- Designed and developed responsive websites and applications using HTML5, CSS3, JavaScript, React.js, Angular.js, and Vue.js.
- Built and maintained backend systems with MySQL, PostgreSQL, PHP, .NET, and ASP.NET frameworks.
- Conducted testing, debugging, and code reviews to ensure high-quality deliverables.
- Provided ongoing client support, including updates and feature enhancements for completed projects.
PHP
MySQL
JavaScript
Angular.js
React.jsIT Technician and Computer Trainer
- Delivered IT workshops and one-on-one training on Microsoft Office, Excel, data analysis, and digital tools for teachers and staff.
- Developed internal web applications for school administration using PHP and .NET technologies.
- Provided technical support and troubleshooting for hardware, software, and network-related issues.
- Participated in the full software development life cycle for internal tools, from requirements gathering to deployment.
PHPJavaScript
C#
.NET
VB.NETAssessments
Engineering excellence
Herve’s overall performance in a 90-minute live technical assessment ranks in the top 5% of vetted Enterprise Systems Engineers at Proxify.
Certificates 4
Issued May 2024 - Expires May 2026
Credential ID 51BCE832757B587D
Issued Oct 2023
Credential ID D8FEE9AFCEB565E6
MS 365 AdministrationIssued May 2024 - Expires May 2026
Credential ID 51BCE832757B587D
Education
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