Lewis D.

CPTO for a real estate firm specialising in acquiring, renovating, and reselling turnkey properties. Led the end-to-end design and implementation of automated systems to streamline operations across property search, construction, finance, and sales.

• Defined and implemented a comprehensive automated internal OS, using React, NextJS, and TypeScript, integrating project management, operations, finance, and technology functions into one seamless platform → unified fragmented processes, enabling efficient lead-to-close workflows and multi-tenant scalability.
• Built an internal LLM chat interface, using Supabase, Langchain and TypeScript, for internal users to assist with their day-to-day tasks → defined and build an automated RAG pipeline, creating triggered embeddings of internal SOPs in a vector DB → created tools for the LLM, integrated with key platforms (Monday, Odoo, Aircall, n8n) so that projected management could be ingested and updated directly from the chat UI.
• Fully automated finance department processes → reduced average invoice cycle time by over 80% and decreased CFO’s hands-on involvement in payments by 90%, minimizing errors and improving forecasting accuracy.
• Designed and implemented automated tracking and reporting for over 180 internal KPIs using BigQuery and Looker Studio → provided real-time dashboards for executives and investors, enhancing visibility into property pipelines and performance metrics.
• Managed migration of all business automations from Make.com to a self-hosted n8n instance → achieved a 97% cost reduction in automation expenses while improving reliability and reducing failure rates from 38-9%.
• Introduced and championed agile methodologies across all management teams → ensured continuous OS functionality, accurate KPI reporting, and alignment with business targets.
• Led and mentored a team of 2 engineers (one senior, one junior), implemented pair programming, code reviewing standards, and AI-driven CI/CD best practices.

Served as technical owner for a B2B consumer-loyalty startup’s greenfield mobile platform, reporting to the CEO. Owned architecture, implementation and DevOps for customer-facing mobile app, focussed on customer loyalty and rewards in the supermarket retail space.

Highlights:

• Collaborated with CEO to define product roadmap, balance MVP delivery speed with scalability tradeoffs, and align technical milestones with go-to-market timeline.
• Defined system architecture and tech stack (Node.js, Koa, TsED, React Native, TypeScript, Supabase, AWS) → optimised for startup speed and scalability.
• Built and launched React Native mobile app and REST API → collaborated directly with CEO to define product roadmap and feature priorities → achieved 17k users and 28M+ data points in the 5 months post-launch.
• Created CI/CD workflows integrating Copilot reviews, test suites, quality gates, and deployment pipelines.
• Designed and implemented push notification system.
• Reverse-engineered undocumented, third-party APIs to enable users to link their supermarket accounts to the app.
• Implemented an OCR pipeline (via Amazon Extract), to enable data extraction from supermarket receipts.
• Accepted into SSE Business Labs accelerator.

• Led the internal tech team, fostering a culture of innovation, collaboration, and excellence in product development.
• Ensured the delivery of high-quality technology solutions that effectively drove value and revenue for both musicians and fans.
• Stayed abreast of industry trends and emerging technologies, providing strategic insights and recommendations to maintain a competitive edge.

• Collaborated with cross-functional teams to ideate and develop digital solutions for CRM Ops, Marketing Ops, artist websites, and campaign executions.
• Acted as a liaison between technical and non-technical stakeholders, fostering clear communication and understanding of digital initiatives and requirements.

• Acted as a fullstack WordPress specialist, customizing WooCommerce and Formidable Pro to meet client needs effectively.
• Demonstrated proficiency in daily utilization of Bootstrap, CSS3, and jQuery to ensure responsive and visually appealing web experiences.
• Engaged in custom WordPress plugins and theme development to tailor solutions to client specifications.
• Leveraged expertise in the WP API, WP CLI, and Amazon AWS/EC2 server administration to maintain optimal performance and security of web applications.
• Managed client accounts, including handling cost estimates, setting deadlines, and ensuring client satisfaction throughout the project lifecycle.
• Maintained a client-facing role, effectively communicating technical concepts and project updates to non-technical stakeholders.

• Managed the overall website, ensuring optimal user experience and functionality to maintain the market-leading position of the online auction house;

• Developed and implemented an in-house technology strategy to support the organization's objectives and enhance its competitive edge;

• Oversaw the execution of live video auctions, coordinating real-time bidding processes and ensuring seamless delivery to users;

• Led efforts to provide 360° photographic content, catering to the preferences of the ABC1 user demographic and enhancing engagement;

• Collaborated with cross-functional teams to continuously improve website features, usability, and performance;

• Stayed abreast of industry trends and emerging technologies to inform strategic decision-making and maintain innovation within the online auction platform.

• Specialized as a freelance web and graphic designer, focusing on e-commerce and seamless integration with social media platforms;

• Provided a range of services including logo design, social media and marketing strategy development, e-mail design, web hosting, web mastering, typographical design, and client education;

• Collaborated closely with clients to understand their unique needs and deliver tailored design solutions that aligned with their brand identity and goals;

• Implemented effective e-commerce solutions, ensuring smooth transactions and user experiences for online shoppers;

• Integrated social media functionalities seamlessly into websites to enhance engagement and expand online reach;

• Developed visually appealing and functional websites, leveraging expertise in HTML5, CSS3, and JavaScript to create responsive designs across various devices;

• Provided ongoing support and maintenance for websites, ensuring optimal performance and security;

• Educated clients on best practices in web design, social media integration, and online marketing strategies to empower them to effectively manage their online presence.

• Founded a music website, taking on multifaceted responsibilities including web design and development, social media strategy development, and digital design;

• Managed data capture and mailing list management processes, ensuring effective communication with website subscribers;

• Engaged in copywriting and content creation to produce engaging and informative articles, reviews, and features for the website;

• Sourced and managed a team of contributors, overseeing content creation and ensuring alignment with the website's vision and standards;

• Cultivated and maintained relationships with music PR contacts, facilitating access to new releases, interviews, and promotional opportunities;

• Covered live events, providing comprehensive event coverage through articles, photos, and social media updates;

• Conducted interviews with musicians, providing insightful content for the website's audience and enhancing its reputation as a source of music industry insight.