Gabriel B.

• Supervises deployments, troubleshoots issues, and provides user support, focusing on intelligent automation solutions;

• Demonstrates expertise in API integrations and various technologies, including ServiceNow (SNOW), Workday, BlackLine, and Oracle;

• Applies deep knowledge of GenAI capabilities and use cases within Global Business Services;

• Manages project scope, schedule, status, and documentation to ensure seamless technology architecture integration;

• Develops and implements automation solutions aligned with business objectives, leveraging the latest advancements in intelligent automation;

• Mentors and guides junior developers and support teams, fostering a culture of continuous learning and professional growth;

• Utilizes best practices in Intelligent Document Processing (IDP) to enhance automation capabilities;

• Presents technology roadmaps and infrastructure strategies to business departments, showcasing expertise in integrations, platform infrastructure, security, and automation;

• Provides support during customer implementations and applies industry best practices to optimize outcomes;

• Leads capacity planning initiatives and optimizes infrastructure footprint for scalability and operational efficiency;

• Conducts training sessions for Citizen Developers, promoting organization-wide technological literacy and empowerment;

• Contributes to the development of a Federated model, fostering cross-functional collaboration and innovation.

• Develops team communications and prepares information for meetings;

• Serves as a delivery lead for multiple automation projects across financial and non-financial sectors, focusing on core process automation using RPA technologies;

• Provides friendly and efficient customer service, effectively handling challenging situations;

• Designs architecture for large-scale RPA implementations, including projects for multinational retail companies;

• Supports new joiners and maintains close collaboration with developers to ensure smooth onboarding and knowledge sharing;

• Creates solution designs for RPA implementations, ensuring alignment with business requirements and technical feasibility;

• Estimates effort and resource requirements for automation projects;

• Develops and maintains Solution Design Documents (SDD) to support RPA implementation and project documentation.

Regional Electricity Distribution Company

• Led the end-to-end process of analysis, solution design, documentation, development, testing, and production;

• Conducted process analysis and documentation to ensure accurate automation implementation;

• Configured and implemented RPA solutions using UiPath technology;

• Validated and tested solutions in collaboration with the client;

• Migrated solutions to production environments and provided ongoing support;

• Diagnosed and resolved software incidents for existing RPA applications;

• Recommended best practices and latest releases to optimize platform and application performance.

Medical Services Company (Romania)

• Managed the full implementation lifecycle, from process analysis to production deployment;

• Conducted detailed process analysis and documentation;

• Developed and deployed RPA solutions aligned with business needs;

• Validated and tested automation solutions with the client;

• Provided troubleshooting and support for existing RPA applications.

Rubber Production Company (Austria) - Proof of Concept (POC)

• Conducted process analysis to identify automation opportunities;

• Developed and implemented the RPA solution using UiPath technology.

Automation for an Oil & Gas Company (Buenos Aires, Argentina; Prague, Czech Republic; Budapest, Hungary)

• Participated in process analysis to identify automation opportunities;

• Defined and implemented technical automation solutions;

• Conducted testing phases in collaboration with the client;

• Fixed bugs and optimized automation performance.

Automation for an Oil & Gas Company (Houston, USA)

• Collaborated with the client’s team to understand business processes;

• Performed process analysis and documentation;

• Defined and implemented RPA solutions;

• Led development efforts and conducted rigorous testing;

• Resolved bugs and optimized automation performance;

• Installed and configured UiPath infrastructure;

• Migrated solutions to production environments;

• Provided training to the client’s team and facilitated robot handover.

Training Delivery for an Automotive Client (Dallas, USA)

• Delivered UiPath training as a lead trainer to the client’s team, enabling them to leverage automation effectively.

Internal Projects & Training Initiatives

• Led multiple internal RPA projects and training sessions for new joiners, ensuring smooth onboarding and upskilling of team members.