Igor V.

AWS Cloud Foundation Solutions

• Applied AWS Well-Architected practices to ensure scalable, secure, and efficient cloud environments
• Implemented a defined AWS Organization Units (OU) structure to standardize account management
• Defined and enforced new custom guardrails for the OU structure to enhance governance and compliance
• Built and extended existing Terraform modules to support infrastructure-as-code initiatives
• Participated in release windows to deliver new features and updates
• Built and maintained an automated provisioning system for new accounts
• Supported on-call incidents affecting infrastructure, ensuring timely resolution and minimal downtime

Automotive IoT Integration

• Designed AWS infrastructure with a focus on the Performance Efficiency and Security pillars
• Designed load and performance tests to achieve bidirectional response times under 50ms
• Utilized K6 for performance testing in collaboration with the development team
• Designed EKS clusters to support scalable, event-driven traffic
• Built the SDLC using the “Shift Left” methodology to enhance early-stage quality and efficiency
• Introduced Software Bill of Materials (SBOM) and SLSA Provenance to improve supply chain security and traceability

SME Lending Solutions for Raiffeisen Bank

• Delivered fully tested on-premise solutions to customer sites, ensuring operational readiness and reliability
• Packaged Helm and Helmfile configurations to provide final deployment concepts for complete solutions
• Patched and maintained the responsibility model defined by the PaaS platform, ensuring compliance and stability

Genesys Contact Center Solutions

• Deployed solutions on customer banking hardware, ensuring reliable and secure operations
• Configured DMZ environments for chatbot and web solutions to support secure network access
• Maintained SLA commitments for customers, ensuring agreed-upon service levels were consistently met
• Supported varying SLA levels based on customer license agreements
• Managed customer tickets through the ticketing system, resolving issues efficiently
• Participated in on-call support rotations, providing timely assistance and issue resolution within the team