Ihor M.

EPAM Systems is a global software engineering and consulting firm delivering digital transformation solutions for enterprise clients.

• Led a Sales Cloud and Service Cloud migration project, transferring data, customizations, and workflows between Salesforce orgs while maintaining business continuity
• Conducted requirements analysis and solution design, defining integration strategies and ensuring security compliance
• Developed custom Apex classes, triggers, and Visualforce components to improve performance and data integrity
• Implemented data migration scripts using Salesforce Data Loader and automated validation to ensure data accuracy
• Supported QA and UAT by resolving complex data and business logic issues
• Delivered unit tests and CI/CD automation, ensuring consistent and reliable deployments across environments

SoftServe is a global digital consulting company delivering software and customer engagement solutions.

• Led the development of a Salesforce Experience Cloud site, delivering a seamless, branded user experience
• Built custom workflows, Apex triggers, and Lightning Web Components (LWC), integrating the platform with marketing and support systems
• Implemented secure data-sharing models aligned with GDPR and customer confidentiality requirements
• Improved site performance by optimizing queries and refactoring Lightning Web Components (LWC)

Adorama Camera, Inc. is one of the largest U.S. retailers for photography, electronics, and film equipment with a growing B2B eCommerce division.

• Designed and implemented Salesforce B2B Commerce Cloud architecture to support large product catalogs and complex pricing rules
• Developed custom Lightning Web Components (LWC) and Apex integrations for internal and partner portals
• Integrated Salesforce Experience Cloud to enhance customer self-service and order management
• Created deployment and build automation scripts, reducing release times by 40%
• Collaborated with stakeholders to align technical solutions with business workflows and reporting requirements
• Authored technical documentation and provided post-deployment support and developer training

CustomerTimes is a global Salesforce partner providing CRM and ERP implementations for the pharmaceutical and healthcare sectors.

• Served as Team Lead for the Orchestrated Customer Engagement (OCE) platform used by global pharmaceutical companies
• Designed and implemented custom Salesforce solutions integrating with Concur, Org Manager, and other third-party systems
• Led a team of eight engineers, overseeing task allocation, delivery, and team performance
• Developed reusable frameworks and Lightning Components, improving maintainability across multiple modules
• Conducted architecture reviews and optimization initiatives to ensure performance at high data volumes

Avenga is an international technology company delivering CRM, ERP, and data management solutions to pharmaceutical clients.

• Continued work on the OCE Pharma CRM platform, focusing on Lightning UI enhancements and embedded intelligence features.

• Integrated third-party systems such as Concur and MDM/OneKey for unified customer data management.

• Developed custom APIs and Lightning Web Components to streamline data entry and visualization for medical representatives.

• Supported production maintenance and resolved post-release issues ensuring high availability.

TechMagic is a Ukrainian software company delivering Salesforce and fullstack solutions for global clients.

• Delivered multiple Salesforce projects for consultants and small enterprises, integrating with NetSuite and Java-based backends.

• Designed Aura components, Visualforce pages, and Flows to automate business processes.

• Built integration between Perfectly Clear (Athentech) and FastSpring eCommerce for automated order and license management.

• Participated in Cloud Coach project development for project management tools using Angular 6 frontends with Salesforce backends.

• Implemented data deduplication, REST services, and batch processing modules to improve system integrity.

• Supported testing, documentation, and managed production deployments.