
CRM Specialist
One of his most notable achievements was developing a custom interface to replicate and improve the standard functionality of adding products to opportunities and quotes, integrating additional features to enhance user experience and efficiency.
With a strong focus on understanding project requirements and delivering high-quality solutions, João is dedicated to optimizing Salesforce environments to meet business needs effectively.

Worked primarily with national clients, delivering customized Salesforce solutions;
Acted as the main point of contact for clients' technical inquiries, providing clear guidance and solutions;
Assisted in troubleshooting and resolving technical issues to ensure smooth Salesforce operations;
Communicated complex technical concepts to non-technical stakeholders, ensuring alignment with business needs;
Contributed to the development and optimization of Salesforce implementations based on client requirements.
Designed and developed Salesforce organizations from scratch as part of a dedicated team;
Worked primarily with national clients, delivering tailored Salesforce solutions to meet business needs;
Actively participated in gathering requirements and proposing solutions that aligned with client expectations;
Served as the main point of contact for clients' technical inquiries, ensuring clear communication and effective problem-solving;
Developed and customized Salesforce functionalities using Apex, HTML, JavaScript, and CSS to enhance system performance;
Ensured seamless implementation of Salesforce features by collaborating with stakeholders and development teams.

Develops and customizes Salesforce solutions using Apex, HTML, JavaScript, and CSS to meet client needs;
Works with international clients, delivering scalable and efficient Salesforce implementations;
Collaborates as part of larger development teams on complex projects while also successfully handling solo assignments;
Provided development-focused Salesforce consulting during his tenure at PwC, contributing to multiple client projects;
Gained hands-on experience during his internship at PwC, focusing on Salesforce development and consulting.
Engineering excellence
João’s overall performance in a 90-minute live technical assessment ranks in the top 10% of vetted CRM Specialists at Proxify.

Issued May 2020
Credential ID 21222571

Issued May 2020
Credential ID 21222571
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