Solutions Architect

Provides consultancy services to clients, creating design concepts that align with their technology needs and ensure productivity and accelerated project timelines;

Builds proof of concepts (POC) and integrates new products seamlessly into client environments;

Designs infrastructure solutions, including application containerization, reporting systems for business analytics, storage, and backup optimization;

Develops Microsoft 365 custom-built solutions, working with Power Platform, SharePoint Online (SPO), Teams, Exchange, and user directories;

Manages third-party application integrations to enhance business efficiency and effectiveness;

Manages three technical teams: Cloud Team, Microsoft Operations (MSO), and Infrastructure Team;

Orchestrates workforce processes between technical teams and internal/external requestors to ensure smooth project execution;

Oversees project flow from the initiation of new requests to delivery and completion, ensuring on-time results;

Collaborates with engineers on complex troubleshooting and resolving Level 3 support issues.

Leads infrastructure and application migrations to Azure;

Implements virtualization solutions, desktop virtualization, and AI integration;

Oversees Azure third-party integrations and Office 365 Enterprise application configuration;

Manages AD to AD migrations and tenant-to-tenant migrations;

Oversees Exchange upgrades, Exchange Online migrations, and Power Platform migrations;

Coordinates SharePoint, OneDrive, and Teams migrations;

Configures Microsoft Endpoint Management and deploys Intune;

Manages services such as MS Azure Sentinel and Azure firewalls;

Oversees the setup of Services Hub for enhanced configuration management.

Specialized in designing and implementing cloud solutions, working closely with clients to maintain infrastructures and provide expert technical advisories;

Managed the full project lifecycle from the statement of work to closure documentation, ensuring seamless delivery and customer satisfaction;

Developed customized IAAS, PAAS, and SAAS solutions using Microsoft Azure, including Microsoft Office 365 workplace and collaboration services;

Guided businesses through the Cloud Adoption Framework to adopt cloud technologies efficiently;

Integrated third-party tools to improve data organization, ensure compliance, and maintain security, managing application integrations through Azure AD for identity management;

Deployed and managed Azure services, including Azure AD, Azure Storage, Azure Virtual Desktop, and API integrations, while leading governance and change management initiatives;

Led the deployment of Intune for device enrollment and integrated MDM management software to streamline operations;

Built and maintained solutions using Power Platform tools such as PowerBI, Power Apps, and Power Automate, focusing on tenant migration and seamless service transitions;

Implemented application containerization to enhance performance, using KPIs to monitor productivity and optimize outputs;

Provided Tier 3 support for production environments and managed disaster recovery cases to ensure business continuity;

Executed Office 365 tenant migrations with tools like ShareGate, BitTitan, and Quest ODM, covering Teams, SharePoint, OneDrive, and Outlook, alongside Power Platform migrations;

Combined technical expertise with managerial and communication skills to deliver high-quality projects, aligning solutions with business goals and fostering effective collaboration between technical teams and clients.

Designs and implements innovative IT solutions and cloud infrastructures tailored to meet the unique needs of clients across industries and business sizes;

Identifies cost-effective cloud strategies and ensures smooth integration to help businesses maximize the benefits of cloud technology;

Collaborates closely with clients to understand their requirements and provides personalized IT solutions aligned with their evolution journey;

Delivers exceptional customer service, ensuring that clients receive continuous support, guidance, and technical assistance throughout the project lifecycle;

Monitors and optimizes cloud infrastructure to ensure high performance, security, and scalability for long-term operational success;

Keeps up with the latest advancements in IT and cloud technologies to offer state-of-the-art solutions and maintain competitive offerings for clients;

Develops and maintains strong client relationships, acting as a trusted advisor to guide businesses through digital transformation initiatives;

Works collaboratively with cross-functional teams to ensure seamless project execution and timely delivery of solutions.

Designed networking and IT systems data infrastructure for companies of all sizes, including small, medium, and large enterprises;

Specialized in deploying and customizing Microsoft products for medium to large companies worldwide;

Managed Windows Server, virtual machines, Active Directory, Azure Active Directory, and Microsoft Exchange, with expertise in cloud migration, virtualization, and security system integration;

Led the design of Microsoft Azure networks, including Azure ADFS and Office 365 solutions, alongside DNS architecture (local and external) and backup solution deployments (vault);

Created infrastructures focused on high availability, redundancy, and scalability to accommodate future technology integrations;

Implemented security solutions for local systems and networks using various Microsoft tools;

Configured SQL Server high availability and clustering, including SQL Always On solutions;

Served as a migration expert, executing B2B and B2C migrations, leveraging Microsoft Azure cloud solutions to optimize clients' environments: AD to AD migrations , AD to tenant migrations , On-premises Exchange to Exchange migrations , Exchange to Exchange Online migrations (O365 platform) ;

Combined IT and networking expertise with managerial skills to successfully manage projects, meeting all client requirements with precision and efficiency.

Monitored networks and performed Level 1 troubleshooting for base stations and network sites;

Managed problem state distribution and redirection to ensure efficient issue resolution;

Utilized advanced monitoring tools such as CRM, SolarWinds, and CACTI for comprehensive network oversight;

Conducted full monitoring of rectifiers, UPS systems, temperatures, alarms, links, sectors, and sites remotely to maintain operational stability and prevent disruptions;

Integrated monitoring data into broader infrastructure solutions to enhance network performance and system reliability.